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Advance Interpersonal Communication

 

The course focuses on:

To be completed

 

Who should attend this course?

To be completed

 

Duration: 1 Day

 

Outline:

Unit 1: Communication styles and methods
Topic A: Communication styles
Topic B: Verbal and nonverbal communication

Unit 2: First impressions and building rapport
Topic A: The importance of first impressions
Topic B: Communicating to build rapport
Topic C: Building positive relationships

Unit 3: Building relationships through feedback
Topic A: The importance of providing feedback
Topic B: Providing feedback

Unit 4: Supervisors
Topic A: Understanding supervisor styles
Topic B: Handling human resource issues

Unit 5: Colleagues and subordinates
Topic A: Communicating with colleagues
Topic B: Communicating with subordinates

Unit 6: Customers and vendors
Topic A: Communicating with customers
Topic B: Communicating with vendors

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