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Professional Selling over the Phone

 

The course focuses on:

To be completed

 

Who should attend this course?

To be completed

 

Duration: 1 Day

 

Outline:

Unit 1: Preparing for telesales
Topic A: Preparing the workspace
Topic B: Preparing to write telesales scripts

Unit 2: Essentials of telesales T
opic A: Communication essentials
Topic B: Handling telesales calls

Unit 3: Prospecting
Topic A: Generating telesales prospects
Topic B: Interacting with prospects
Topic C: Cold call strategies

Unit 4: Closing a sale
Topic A: Closing sales over the telephone
Topic B: Addressing telesales challenges
Topic C: Maximizing telesales performance


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