Advance Interpersonal Communication
The course focuses on:
To be completed
Who should attend this course?
To be completed
Duration: 1 Day
Outline:
Unit 1: Communication styles and methods
Topic A: Communication styles
Topic B: Verbal and nonverbal communication
Unit 2: First impressions and building rapport
Topic A: The importance of first impressions
Topic B: Communicating to build rapport
Topic C: Building positive relationships
Unit 3: Building relationships through feedback
Topic A: The importance of providing feedback
Topic B: Providing feedback
Unit 4: Supervisors
Topic A: Understanding supervisor styles
Topic B: Handling human resource issues
Unit 5: Colleagues and subordinates
Topic A: Communicating with colleagues
Topic B: Communicating with subordinates
Unit 6: Customers and vendors
Topic A: Communicating with customers
Topic B: Communicating with vendors
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